Saturday, 29 October 2016

BAM 411 Human Resource Management Unit 1 Exam

BAM 411 Human Resource Management Unit 1 Exam


BAM 411 Human Resource Management Unit 1 Exam


1.     ________ plan training activities.
·         Managers
·         Training specialists
·         Corporate teachers
·         Job analysts
2.     ________ organize the training opportunities for a company.
·         EEO representatives
·         Trainings specialists
·         Change managers
·         Communication directors
3.     The ________ HR group may provide specialized support for organizational change.
·         centers of expertise
·         embedded
·         corporate
·         transactional
4.     The proportion of younger workers in the workforce is projected to ________.
·         stop growing
·         decrease
·         decrease at a faster rate
·         increase at a slower rate
·          
5.     Over the next few years, employers may face a severe labor shortage because ________.
·         people are living longer
·         there are fewer people entering the job market than there are retiring baby boomers
·         one-third of single mothers are not in the labor force
·         All of the above.
6.     What tactic will employers likely have to take to fill openings left by retiring employees?
·         hiring more women
·         instituting flexible work hours
·         rehiring retirees
·         lowering the retirement age
7.     Strategic human resource management refers to ________.
·         planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage
·         extending a firm’s sales, ownership, and manufacturing to new markets
·         formulating and executing human resource policies and practices that produce theemployee competencies and behaviors the company needs to achieve its strategic aims
·         emphasizing the knowledge, education, training, skills, and expertise of a firm’s workers
8 . Which term refers to letting vendors abroad provide services for a firm?
·         offshoring
·         application service providers
·         data warehousing
·         external work systems
9.     ________ refers to the tendency of firms to extend their ownership to new markets abroad.
·         Trend analysis
·         Globalization
·         Outsourcing
·         Strategic human resources
10.   Which organization provides professional certification for human resource managers?
·         Association of Business Administration
·         Academy of HR Partners
·         Academy of Management
·         Society for Human Resource Management
11.   Which of the following is an example of HR management’s changing role?
·         HR managers must be individually centered so as to ensure that there will be nofavoritism.
·         HR managers must represent the organization even when they are off the clock.
·         HR managers must measurably improve organizational performance.
·         None of the above.
12.   Which of the following is not a factor changing the environment of HRM?
·         economic trends
·         demographic trends
·         “generation Y”
·         None of the above.
13.   All of the following are new HRM skills except:
·         improving internal consulting skills.
·         improving off shoring skills.
·         supplying transactional services while serving more strategic, internal consulting activities.
·         All of the above.
14.   A ________ is a system that enables employees to manage their own benefits and update their personal information.
·         software based system
·         company portal
·         cybernetic portal
·         formulation system
15.   Of the ten most serious ethical issues, how many were HR related?
·         four
·         ten
·         six
·         seven
16.   Which of the following is an issue that HR managers have to deal with today?
·         managing ethics
·         adding value
·         managing employee engagement
·         All of the above.
17.   The ________ Amendment to the U.S. Constitution states, “no person shall be deprived of life,liberty, or property, without due process of the law.”
·         Tenth
·         Fifth
·         First
·         Thirteenth
18.   The establishment of the EEOC ________ the ability of the federal government to enforce equal employment laws.
·         hampered
·         greatly enhanced
·         greatly reduced
·         truncated
19.   Jack is a 55-year-old American of Anglo-Saxon descent. What legislation is intended to protect Jack from discrimination?
·         Age Discrimination in Employment Act of 1967
·         Equal Pay Act of 1963
·         Executive Order 11246
·         Title VII
20.   The Vocational Rehabilitation Act requires that employers accommodate disabled workersexcept when doing so imposes ________.
·         any form of inconvenience
·         any objection by the customers
·         an undue hardship
·         any financial burden
21.   What was the name of the landmark case the Supreme Court used to define unfair discrimination?
·         Griggs v. Duke Power Company
·         Meritor Savings Bank FSB v. Vinson
·         Faragher v. City of Boca Raton
·         Roe v. Wade
22. All of the following are ways of proving sexual harassment except:
·         visiting the ombudsman.
·         hostile working environment.
·         quid pro quo.
·         b and c only
23.   Under the Federal Agency Uniform guidelines, it may be ________ to discriminate againstpersons even within the 40+ age bracket.
·         unlawful
·         necessary
·         lawful
·         b and c only
24.   All of the following are useful in minimizing liability for sexual harassment except:
·         establishing a management response system.
·         taking all complaints about harassment seriously.
·         adopting a policy that forgives the first offense.
·         issuing a strong policy statement condemning harassment.
25.   Which of the following is not a guideline arising out of Griggs v. Duke Power?
·         job relatedness
·         discrimination must have disparate impact only
·         discrimination need not be intentional
·         burden of proof on employer


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