BAM 411 Human Resource Management Unit 2 Exam

BAM 411 Human Resource Management Unit 2 Exam

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BAM 411 Human Resource Management Unit 2 Exam

1.     Information regarding job demands such as finger dexterity or conscientiousness is included inthe information about ________ an HR specialist may collect during a job analysis.

·         work activities

·         performance standards

·         machines, tools, equipment, and work aids

·         human behaviors

2.     What type of information is contained in the job identification section of a job description?

·         job summary

·         major functions or activities

·         job title

·         All of the above.

3.     When filling jobs with untrained people, the job specifications may include ________.

·         quality of training

·         physical traits

·         length of previous service

·         All of the above.

4.     Competency analysis focuses on ________.

·         what is accomplished

·         what competencies or skills the worker must have to do the work

·         where the work is accomplished

·         when work is accomplished

5.     When planning for employment requirements, what must be forecasted?

·         personnel needs

·         supply of inside candidates

·         both a and b

·         None of the above.

6.     ________ contain data on employees’ performance records, educational background, andpromotion recommendations.

·         Trend records

·         Qualifications inventories

·         Computerized information systems

·         Replacement charts

7.     Who is typically responsible for paying the fees charged by private employment agencies whenthey place qualified individuals in jobs?

·         the employee

·         the employer

·         there are no fees

·         the state employment commission

·         Which of the following is an advantage of college recruiting?

·         access to candidates who are not looking for jobs

·         access to a source of management trainees

·         schedules for recruitment visits set far ahead of time

·         All of the above.

9.     One of the biggest challenges facing single parents in the job market is ________.

·         getting a sufficient salary

·         balancing work and family life

·         minimizing the commute to work

·         getting access to the Internet to search job sites

10.   Which of the following can be an illegal question on an application form under some statelaws?

·         Questions about experience

·         Questions about work stability

·         Questions about applicant’s age

·         Questions about education

11.   Which of the following could be perceived as discriminatory when asked on an employmentapplication form?

·         religion

·         age

·         race

·         All of the above.

12.   A(n) ________ is a procedure designed to solicit information from a person’s oral responses tooral inquiries.

·         interview

·         presentation

·         invigilation

·         prospectus

13.   What is one of the first things you should NOT do to make reference checking moreproductive?

·         have the candidate sign a release authorizing the background check

·         get two forms of identification and make applicants fill out job applications

·         use a structured reference checking form

·         use references provided by the applicant as a source of other references

14.   Which assessment method can be conducted one-on-one or with a panel?

·         job knowledge tests

·         cognitive ability tests

·         structured interviews

·         All of the above.

15.   Which of the following is an example of a reliable test?

·         one that yields consistent scores when a person takes two alternate forms of the test

·         one that yields different scores from two different people taking the test on differentoccasions

·         one that yields one score on a test and a different, but better score on the same test taken on a different occasion

·         one that includes questions that are not repetitive in any way

16.   Which of the following describes using an equivalent-form estimate to assess reliability?

·         different tests to different people and compare test scores of the different people

·         administer two tests deemed the same by experts and then compare participants’ test scores for test one and test two

·         administer the same test to the same people at two different points in time andcompare their test scores at time 2 with the scores at time 1

·         administer a test with x number of items designed to assess a topic, then statistically analyze the degree to which responses to the items vary together

17.   Which of the following tasks is not part of demonstrating content validity?

·         demonstrating that the scores on the test are a good predictor of criterion like job performance

·         demonstrating that the tasks a person performs on the test represent the tasks performed on the job

·         demonstrating the conditions under which the person takes the test resemble the work situation

·         demonstrating that the tasks on the test are a random sample of tasks performed on the job

18.   A ________ is a two or three-day simulation in which 10 to 12 candidates perform realistic management tasks under the observation of experts who appraise each candidate’s potential.

·         video-based situational testing

·         management assessment center

·         work sampling event

·         retreat

19.   What type of question is the following: “Imagine that you have just been assigned the task ofwinning the business of our competition’s biggest client. How would you proceed?”

·         directive

·         puzzle

·         behavioral

·         situational

20.   The third step in the training process is to ________.

·         conduct a needs analysis

·         develop the program or course

·         design the program content

·         train the targeted group of employees

21.   Which of the following training methods is the most familiar?

·         informal learning

·         on-the-job training

·         lectures

·         apprenticeship training

22.   Rebekah was hired soon after graduation and assigned to complete a management traineeprogram. She will move to various jobs each month for a nine-month period of time. Heremployer is utilizing the ________ form of training.

·         job rotation

·         understudy

·         special assignments

·         coaching

23.   Another term for vestibule training is ________ training.

·         cubicle

·         apprenticeship

·         computer-based

·         simulated

24.   Bobby demonstrates the correct way to do a job. He is using which training technique?

·         behavior modeling

·         instruction by example

·         demonstrational prowess

·         None of the above.

25.   Any attempt to improve managerial performance by imparting knowledge, changing attitudes,or increasing skills is called ________.

·         management development

·         on-the-job training

·         diversity training

·         performance improvement programs